You've got your process map, now what?
How to make your process mapping work for your business.
Customer visibility on tap
Tackling compliance to improve customer service.
Mobilising a digital challenger bank
Translating a digital vision into a successful business.
Global sales pipeline visibility
Using CRM to drive performance in global events.
A whispered promise of success
Making sure your CRM system does what it says on the tin.
Using agile to deliver world leading customer service
Providing exceptional customer service for a ‘digital’ generation.
Effective customer data management
Creating sales opportunities through data insight
Business Analysis managed service
Sourcing and onboarding suitably skilled Business Analysts.
Balancing demand with resourcing
Professional services automation with Kimble implementation.
Giving CRM clarity to charity
Improving CRM systems in the charity sector.
Achieving outcomes through happy customers
Helping a client enhance their customer experience to improve L2C.
Building a KYC managed service utility
Helping a leading Information Services company gain first mover advantage.
Back to basics with Salesforce
Reconstructing complicated legacy Salesforce systems in the B2B marketing sector.
Managing a CRM organizational change
Improving efficiency in the quote-to-cash process.
Give your business a health check
Matching the capabilities of your CRM system to your business vision and your goals.