Utilities

Helping businesses be more responsive to customers through process and data improvements.

Offering the best product at the best price is no longer enough to build and retain a solid customer base. To maximize loyalty and value you need to deliver excellent customer experiences throughout the life-cycle.

To do this you need to have the right data and the right processes to utilize it. This is where we can help you. Our services allow you to identify issues and opportunities across the business, from data collection and management to selling and billing, so you can increase effectiveness and maximize revenues.

Projects are supported through agile delivery and we’ll also provide your teams with the tools and skills required to enable enterprise wide agility and increased responsiveness to change and opportunities.

Products

Our Utilities related products

Lead to Cash optimization

Seamless integration from customer acquisition to payment that improves customer experience and revenues.

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Customer service

Provide your customer with excellent experiences to increase lifetime value and loyalty.

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Upsell/Cross-sell

Improving revenue and customer service in competitive marketplaces.

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Digitalization

Implementing technology that changes your business for the better.

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Thinking

The latest case studies and blogs for the Utilities industry

Struggling with a lack of quality data

The practical steps you can take to solve bad customer data problems.

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Tips for improving your sales data

A five-step process to improve your CRM system.

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IMPORTANT!!!!!!!

Smart Tips Consultants is Now Consortium Consultancy


Smart Tips Consultants is now Consortium Consultancy

 

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